BRS-Employee Services Group Associate - London or Leeds - FTC
About the team
Employee Services Group (ESG) is part of PwC’s' UK, Business Recovery Services (BRS) practice. This is one of the largest and most successful practices in the world, providing advisory and insolvency services to lenders, creditors, companies and individuals in troubled financial situations. We have an outstanding reputation and reach through our strong City, International and UK regional teams.
The ESG team comprises of 5 staff, and is responsible for supporting appointment takers and engagement partners on employee related matters for advisory and executory appointments.
About the role
In this role you’ll be:
Producing correspondence with key stakeholders (unions, current employees, former employees internal, RPS, HMRC)
Dealing with all employee related issues when employers become insolvent (comms, HR data, payroll, compliance, managing relationships, pensions & benefits), often working on client sites or other PwC offices as dictated by the project
Handling redundancy conversations and post redundancy support (letters, claims to RPS, liaison with Job Centre Plus)
Delivering meaningful consultation (redundancy and TUPE)
Gathering and supplying information to allow claims to be made to the Redundancy Payments Service to facilitate efficient payment of statutory amounts to employees
Dealing with queries from redundant employees (email and phone)
Logging and updating employee information on IPS (BRS software used in insolvencies)
Managing employment tribunal claims
Ensuring compliance with NMW, WTD, holiday calculations, redundancy selection
Calculating and agreeing employee residual preferential and unsecured claims in line with strategy
Working to timelines, strategy and budget
Identification and escalation of potential risk areas
HMRC compliance - RTI reporting, P11d, tax year end
Proactively suggesting appropriate strategies for dealing with trading cases and redundant employee claims
Involvement in business sales to deal with HR aspects - identification of employees to transfer, understanding practical application of TUPE
Contributing to PwC activity such as insolvency proposals, seeking fee agreement from employee creditors, estimating creditor claims values
Working with professional advisors (lawyers, ACAS, payroll bureau) as required
Supporting ESG managers across all areas of contingency planning, insolvency trading and other opportunities within BRS
Contributing to development and upskilling of others through technical articles, training and coaching
This is an exciting opportunity to join the ESG team, working as an Associate. ESG provides insolvency employee related solutions to multiple internal lines of service who serve our external clients.
The Associate is responsible for a number of ESG functions, in a team of c5 people and reports to an ESG Manager who reports to a Senior Manager and Director in London.
There are development opportunities to progress your career and expand your knowledge and experience in the relevant areas.
The following skills are required for this role, a good track record with proven experience and aptitude being more important than formal qualifications however an accounting qualification can be prove to be useful.
Strong relationship skills and customer service knowledge
Employee related law knowledge
Excellent communication, able to flex style
Insolvency industry knowledge
Able to meet deadlines and with a strong performance
Internal customer service skills with evidence of a positive, can do attitude
Computer literacy including word and intermediate excel
Ability to form, develop and sustain good working relationships with the team and internal customers
Evidence of risk awareness
Ability to handle volume and work to deadlines in a calm methodical /logical manner
Ability to prioritise
Ability to delegate
Able to take ownership/responsibility for tasks/duties
Evidence of flexibility and openness to change as a result of process improvement