Job description

Business Operations Risk & Independence Change & Comms Manager

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Line of service
Internal Firm Services
Grade
Senior Manager
Specialism
Global team - Internal Firm Services
Industry
Across all industries
Position type
Full Time
Job ID
25326BR

Job description

Who we are looking for:

Our Business Operations Solutions (BOS) Risk & Independence Workstream Change and Communications team are looking for a Manager will support the project in the identification, coordination and tactical delivery of Change Management and Communications for the R&I Workstream.

This role will report to the BOS Change Lead with a dotted line to the R&I Programme Lead.

About the team:

Globally, we've embarked on a journey to create the capability to work as ‘One Network’ and make it easier to bring the best of our collective thinking to each other and our clients. Aligning, streamlining and standardising many of our business operations processes and technologies across the Network is going to take a concerted effort but will help us achieve our Vision 2020 objectives. Given the pace and speed in which PwC is investing in initiatives to drive Vision 2020, our ability to manage change for our business and our people is more critical than ever.

To bring the best of our talent, the best of our collective thinking to each other and our clients the Business Operations Solutions (BOS) programme will create the capabilities we need to achieve our business objectives.

Through the BOS programme, using today’s technology and enhancing our processes enables us to make tangible changes and connect our ecosystem. It allows us to evolve in ways that we haven’t been able to do so before. The seven projects under Business Operations Solutions (Salesforce, Ignite/Workday, EM/FI, Google, Risk and Independence, Information, and Business Process Alignment) will enable us to change how we...
  • engage in the market

  • support our people

  • collaborate and work together

  • manage our profitability

  • simplify

  • improve decision making

Key Responsibilities

Assess change and communications needs of the Risk & Independence Workstream providing strategic and tactical support that can include, but not be limited to:

  • Conducting change impact assessments

  • Drafting strategic communications

  • Drafting support communications and leadership presentations

  • Developing a change strategy in collaboration with the BOS Change Lead and Change leads of the other BOS solutions

  • Developing a communications plan in collaboration with the BOS Communications Lead

  • Advising on how best to leverage existing communications channels

  • Developing and managing intranet (i.e., Spark) content/toolkits

Experience and Knowledge
  • Must have change management background, relevant experience or advanced degree

  • Experience developing change and communication plans and written communications for different types of audiences

  • Strong written and verbal communication skills required

  • Experience in the development of intranet pages required

  • Can understand the full lifecycle of change - strategy through execution and can demonstrate practical experience

  • Strong executive presence to occasionally work with senior leaders in the firm

Highlights of Interactions
  • Participate in various team calls and meetings

  • Participate in the BOS project change and comms community fortnightly calls (every other Tuesday)

Location: Ideally, we’d like this candidate located in the US, UK or Germany

Duration: 2 years


Location
London


Internal firm services

In order to deliver a first-class service to our clients, we need first-class support internally. Internal firm services is a network of specialist support professionals and includes marketing, recruitment, human capital, finance, technology, learning and development, procurement, to name but a few. Each team plays a vital role in making sure we have all the right resources, services and technology across our business.

The skills we look for in future employees

All our people need to demonstrate the skills and behaviours that support us in delivering our business strategy. This is important to the work we do for our business, and our clients. These skills and behaviours make up our global leadership framework, ‘The PwC Professional’ and are made up of five core attributes; whole leadership, technical capabilities, business acumen, global acumen and relationships.

Learn more here www.pwc.com/uk/careers/experienced/apply

Diversity

We work in a changing world which offers great opportunities for people with diverse backgrounds and experiences. We seek to attract and employ the best people from the widest talent pool, as well as those who reflect the diverse nature of our society. And we aim to encourage a culture where people can be themselves and be valued for their strengths. Creating value through diversity is what makes us strong as a business and as an organisation with an increasingly agile workforce, we're open to flexible working arrangements where appropriate.

Learn more here www.pwc.com/uk/diversity

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