Job description

Business Development Manager - London

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Line of service
Internal Firm Services
Internal Firm Services - Sales and Marketing Team
Across all industries
Position type
Full Time
Job ID

Job description

Who we're looking for

PwC is looking for an experienced and highly motivated Business Development Manager to work within the Sales & Marketing Team (SMT).

The New Business team focus on building relationships with target clients, generating new business opportunities in the market, and promoting sales effectiveness & best practice across the firm. The team takes responsibility for ensuring that all new business development activity delivers return on investment and profitable revenue.

This role sits in the London Region Sales & Marketing Team and will focus on the following:

  1. Driving new business development activity (predominantly privately own businesses) within the London region. You will be expected to establish a network of commercial relationships and a pipeline of new business opportunities, providing the catalyst in your market for revenue growth.

  2. Driving business development activity across our portfolio of targets and clients throughout the geography. Working closely with the key Partners across all service lines to drive profitable revenue growth.

The jobholder must possess the experience and professionalism to be credible in the market, as well as to challenge and influence senior management internally, and be able to demonstrate a thorough understanding of the strategic business drivers for PwC.

About the role

SMT is a centralised support function and covers all aspects of professional services marketing, proposal support and business development. The prime area of focus for the function is to support the development and implementation of the firm’s market strategy and in particular to deliver:

  • Profitable revenue growth

  • Enhanced relationships and networks

  • Deliver on our brand promise

This role will focus on driving new business development activity for an agreed market segment and will report to the Head of Private Business (UK Regions).

You will work with key stakeholders internally to identify, develop and convert new business opportunities. Key responsibilities will include:

  1. Build your profile in the market and establish yourself as a recognised PwC figurehead, acting as the focal point of all business development activity.

  2. Drive external client facing activity by identifying new targets and securing meetings with them

  3. Establish a network of commercial relationships across our target accounts, intermediaries and the wider business community

  4. Develop a pipeline of opportunities & drive the pursuit process through to conclusion

  5. Attend relevant client and/or intermediary events to network and represent PwC in the market. Ensure effective follow up.

  6. Develop an understanding of key client issues and the relevant PwC propositions that are successfully generating revenue

  7. Relationship/account management of a small number of key target accounts. Implement account planning best practice, expand our relationships across the account and develop/drive new opportunities

  8. Support, drive & deliver key national Sales Campaigns when required

  9. Coach Partners & Staff on business development best practice

  10. Attend and/or chair relevant internal business development meetings and drive subsequent actions

  11. Ensure the messages & learning’s from Client Feedback are shared and acted upon to help increase opportunity conversion & client satisfaction

  12. Accurately record all business development activity (meetings and opportunities) in our CRM system to evidence performance and ROI

Essential skills needed for the role:
  • Graduate calibre with a proven track record in a client facing business development role - knowledge of financial services a plus.

  • An expert understanding of targeting & lead generation with the ability to implement both strategic and tactical initiatives.

  • The proven ability to drive and develop a pipeline of opportunities.

  • Strong knowledge of Pursuit, SPIN, Miller Heiman or another relationship/sales methodology and evidence of using it to drive opportunities through to revenue.

  • Experience of operating in a complex organisation with service focused propositions

  • Strong relationship management skills

  • Proactive with a positive ‘can do’ attitude

  • Self starter able to work effectively as part of a ‘virtual team’.

  • A team player. Able to actively contribute & participate as a member of the Sales capability and wider SMT Function.

  • The ability to build networks with Partners & staff at all levels across the firm and influence effectively.

  • A sound business understanding as well as being commercially astute and risk aware.

  • An accomplished networker

  • A good communicator


Internal firm services

In order to deliver a first-class service to our clients, we need first-class support internally. Internal firm services is a network of specialist support professionals and includes marketing, recruitment, human capital, finance, technology, learning and development, procurement, to name but a few. Each team plays a vital role in making sure we have all the right resources, services and technology across our business.

The skills we look for in future employees

All our people need to demonstrate the skills and behaviours that support us in delivering our business strategy. This is important to the work we do for our business, and our clients. These skills and behaviours make up our global leadership framework, ‘The PwC Professional’ and are made up of five core attributes; whole leadership, technical capabilities, business acumen, global acumen and relationships.

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We work in a changing world which offers great opportunities for people with diverse backgrounds and experiences. We seek to attract and employ the best people from the widest talent pool, as well as those who reflect the diverse nature of our society. And we aim to encourage a culture where people can be themselves and be valued for their strengths. Creating value through diversity is what makes us strong as a business and as an organisation with an increasingly agile workforce, we're open to flexible working arrangements where appropriate.

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