Global Technology Procurement Operations Manager
The Global Technology Procurement team is responsible for the development and execution of the strategic priorities of the technology procurement function at the PwC network level, including negotiation of supplier agreements, proactive supplier risk mitigation, value optimization, stakeholder alignment and the creation of category strategies which best support the Business and IT priorities.
The team is aligned to the IT organisation and supports both the global OneIT organisation (global IT Infrastructure), and the Lines Of Service (Assurance, Tax, Advisory), Network Information Security and regional IT teams.
In order to better align to the needs of our stakeholders, the procurement team is reorganising along the Key IT towers (Connectivity, IT Service Management, End User Experience, Communication & Collaboration, Hosting, Network Information Security and Business Applications. Each of these towers will be led by a Category Manager.
The Procurement Operations Manager is a key member of the Global Technology Procurement Team that supports PwC’s Global Procurement organization. The Procurement Operations Manager will serve as the central point of administration to develop improved reporting and management information and increase our organizational effectiveness and efficiency in delivering our strategy transformation agenda.
He/she will lead the following activities:
Provide accurate and timely monthly reporting: The reporting should show current workload, pipeline and deals completed in a way that can easily be shared with procurement colleagues, key stakeholders (IT, GLSC, OGC) and other geographies.
Build and provide pipeline of renewals for both global and local agreements by IT tower in liaison with GLSC and local technology procurement team to enable workload prioritisation, and a better alignment of resources to the key opportunities.
Provide reporting of savings both of cost savings and cost avoidance for OneIT and other Lines of Service, as well as impact at member firm level.
Prepare written and graphical presentations, reports, trend and data analysis and executive summaries
Develop accurate and timely spend reporting across all IT vendors globally and by region by collaborating with IT Finance and the local finance/procurement teams in the top 30 member firms and designing a process for gathering and sharing the data with the appropriate parties..
Provide vendor dashboards to share with senior management including wins/losses and opportunities + tracking of vendor news
Support management team in review of current process and elaboration of new procurement policy and processes
Collaborate with other operations managers in geographies to build common procurement intranet
Meets deadlines and works well under pressure with limited supervision.
Is well-organized and maintains a high level of attention to detail.
Strong analytical and conceptual skills linking issue resolution to process improvement.
Data gathering, and quantitative and qualitative data analysis skills, including business process metrics, financial models and measures linking to business key performance indicators (KPIs).
Financial/Quantitative data analysis
Ability to clearly communicate analysis results verbally and in written form.
Proven capability of managing internal and supplier communication with results-driven mentality.
Membership in professional organizations or project management qualification — desired.
Skills & Experience
Experience working in a procurement operations or finance role
Experience of working with IT organisation
Experience using PC-based applications (such as MS Office and Google Suite).
Expertise in information gathering, analysis and management reporting.
Strong experience of producing management reporting for senior level audiences
Has successfully worked in a team-based environment.
The following experience is desirable:
Experience working in the professional services industry.
Experience working in global networked/decentralized decision making environment.