Retail banking - Conduct, consumer credit and lending Manager
Who we are looking for
We are currently looking for a Manager to join our Financial Services Risk and Regulation Centre of Excellence, part of our broad Financial Services Risk and Regulation (FSRR) practice.
The role will provide an opportunity to develop your technical knowledge across a range of topics and your wider industry knowledge, to support a broad range of clients across the retail banking, consumer credit and non-bank lending markets. It offers a unique mix of client work, market profile activities, regulatory engagement and proposition incubation.
Who we are
About the FSRR
In the fast evolving world of financial services regulation, organisations need support and advice in how to deal with and manage regulatory change. The FSRR practice works with our clients to provide high quality advice and assurance to the financial sector. We help clients to anticipate and understand regulatory and policy change and make the necessary changes and adjustments to their business to manage this change. Where it is too late to prevent failure, we work with our clients to investigate the source of the problem, deal with the impacts and help to establish controls to support compliance going forward.
Joining our FSRR Centre of Excellence
The CoE is a growing part of our business. We act as the ‘engine room’ of our FSRR practice, supporting client teams in areas of risk and regulatory expertise, often acting as deep subject matter specialists.
We track new developments that will affect our clients, and engage with a wide range of stakeholders including regulators in the UK, EU and supranationally. We focus on emerging trends in risk and regulation, seeking to develop early points of view and thought leadership. We take a forward-looking view to new risk and regulatory issues, develop a deep understanding of the potential implications and use these insights to engage with clients and our client teams.
Through these activities we develop the relationships, knowledge and skills to help clients with the important challenges they face. We work with other FSRR teams to support our clients, bringing a deep understanding of clients’ business and operational models, as well as the wider issues affecting their businesses and the industry.
Our team includes experts who cover asset and wealth management, banking and capital markets and insurance. The team includes risk, regulatory, legal and compliance professionals from a wide range of backgrounds including people from industry, auditors, lawyers, economists, industry bodies and policy makers and regulators.
Who we are looking for
As part of the FSRR, we have significant growth plans and are looking for ambitious and dedicated professional advisers to help us deliver on these plans. In line with our growth strategy and our long term plans in investing in financial services, we are seeking to supplement the existing team with new talent.
With the help of this new talent, our aim is to continue to build a team that is known in the market as the best in class risk and regulatory consulting practice, interacting with the major players in the UK, EU and global financial services industry and playing a key role in the services we offer to our clients.
Supporting clients and client delivery teams with industry and technical expertise on risk and regulatory matters within the banking sector, focusing on retail banking, consumer credit and non-bank lending
Acting as subject matter expert on large and small engagements, often simultaneously
Contributing to the work of the Centre of Excellence, focusing on new regulatory developments, wider themes and regulators’ policymaking, supervisory and enforcement activities
Producing written analysis and information including client publications, marketing materials, website content, training materials, press releases, etc. in conjunction with the CoE’s market profile team
Conducting technical research, training, responding to consultation papers from relevant regulatory bodies etc.
Providing input to the debate on development and application of policy, participating in developing Thought Leadership
Engaging with regulators and policy makers on areas of expertise, and supporting the activity of the CoE’s wider regulatory relations team.
The ideal candidate would have demonstrable experience in retail banking, consumer credit and non-bank lending areas, and be able to identify how risk and regulatory challenges will impact clients, as well as an awareness of the wider issues affecting this sector. Previous experience is likely to have been in a firm, or in a policy/supervisory department at one of the regulators. Alternatively, the candidate may have gained his or her experience from working in an industry body, government department, law firm or consulting firm.
The following skills are required for this role:
Deep technical grounding in retail banking, consumer credit and non-bank lending risk and regulatory issues. Suitable topics may include: Consumer credit (CCA and CONC), mortgage lending/MCOB, FCA’s mortgage market study, recent work on arrears handling, HCST-credit rules, vulnerable customers etc.
Knowledge of the retail banking, consumer credit and non-bank lending sector, including the typical business and operational models of clients in this sector
Experience of advising on FCA/PRA principles, rules and regulatory processes in relation to retail banking, consumer credit and non-bank lending firms
Excellent technical, delivery and communication skills including using social media and other technology
Strong organisational and interpersonal skills
Ability to prioritise tasks and meet deadlines
Ability to make new contacts, build strong relationships with clients and regulators, listen to and understand client needs
Desire and ability to interpret regulatory changes into new opportunities to assist clients, drawing on wider geopolitical, technological and demographic issues.
Experience working with a UK or equivalent overseas regulators.