CRM Architect (Salesforce / Oracle) – Consulting – Gov & Healthcare
PwC and Salesforce
PwC is now investing in is Salesforce.com covering its Marketing Cloud, Sales Cloud and Service Cloud offerings. As one of a few global platinum partners of Salesforce.com, PwC is well placed to offer its clients full business transformation services for the digital age and specifically needs to offer Salesforce.com implementation services.
About the role
The successful candidates would be joining a new Salesforce.com team which would work across industries on strategy, transaction services, CIO advisory and delivery types of engagements. These candidates are likely to have a solution architecture background in Salesforce.com and any other CRM platform from the following: Oracle/Siebel/Fusion CRM; MS Dynamics CRM and SAP CRM, but now wish to build further on their Salesforce skills and expertise.
You will not only receive the opportunity to work with top-class clients, but also the chance to receive high quality training related to the role. There is a requirement for the individual to be mobile in terms of travel as business needs require (up to 80%). We are seeking to fill this Senior Manager level role as soon as possible.
Who we are looking for
The ideal candidates will have a proven track record in working with the technical and solution architects of global brands, and their teams, to identify, architect and implement technology solutions in support of digital transformation initiatives. Furthermore, the ideal candidates will be:
An experienced Salesforce or Oracle solution architect (Service Cloud, Sales Cloud and/or Marketing Cloud), able to help our clients assess their current digital technology maturity, identify gaps and shape a comprehensive, end-to-end digital blueprint and technology roadmap;
Experienced in supporting business development activities, including designing and top-down and bottom-up estimating Salesforce solutions based on minimal requirements provided by potential clients
Experienced in the systems delivery lifecycle including requirements gathering, analysis, design, configuration, integration, testing (all phases), migration and deployment
Background in Salesforce.com and/or any other CRM platform from the following: Oracle/Siebel/Fusion CRM; MS Dynamics CRM and SAP CRM, but now wish to build further on their Salesforce skills and expertise.
CRM architecture best practice
Recognised as a trusted adviser, with a track record of creating successful technology solutions that support the organisational strategic vision and goals;
Able to bring to bear extensive knowledge of architectural patterns, technology components, vendor solutions and emerging technology trends on digital solution development in one or more industries;
Seasoned at successfully managing the sourcing and selection process for third-party software and other technology components and services, as required to enable delivery of digital transformation solutions;
Consulting experience, gained with a leading professional services or systems integration firm;
Proven experience in providing technical leadership on complex, digital and front-office transformation initiatives, managing mixed technical teams to deliver the work;
Expertise in architecting digital and multi-channel technology solutions, covering all layers of the technology stack;
Demonstrable track record of helping to shape successful business development of digital and other front office business transformation initiatives.
- Ideally educated to Degree level or equivalent, we are open to strong candidates from all relevant educational backgrounds but ideally from a technology, science, engineering or business background
Belfast, Leeds, London, Manchester