Job description

IFS - Global - Google Service Administrator - Senior Associate

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Line of service
Internal Firm Services
Senior Associate/Senior Consultant
Global team - Internal Firm Services
Technology and digital
Position type
Full Time
Job ID

Job description

PwC is a network of firms committed to delivering quality in assurance, tax and advisory services. We help resolve complex issues for our clients and identify opportunities.

At PwC, we develop leaders at all levels. The distinctive leadership framework we call the PwC Professional ( provides our people with a road map to grow their skills and build their careers. Our approach to ongoing development shapes employees into leaders, no matter the role or job title.

Are you ready to build a career in a rapidly changing world? Developing as a PwC Professional means that you will be ready - to create and capture opportunities to advance your career and fulfill your potential. To learn more, visit us at

It takes talented people to support the US firm of the largest professional services organization in the world. Not all of us work directly with external clients. Some of our best people choose to apply their talents inside PwC.

As part of Internal Firm Services, you're serving an organization on par with many of our external clients. Our Internal Firm Services team consists of first-rate marketers, human resource professionals, computer technologists, knowledge managers, accountants, financial planners, administrators and leaders. Internal Firm Services staff are the people who make it work for the people who make it work for our clients.

PWC IT is responsible for the success of our central technology efforts in our federated business model.

The Google G Suite Super Administrator Team is responsible for supporting the Google G Suite cloud service, with strategic planning, controlling, maintenance and monitoring of the services across PwC globally and is coordinated with other G Suite administrators. This team ensures overall process efficiency, quality and service levels are maintained at an optimal level, in a cost effective manner.

Knowledge Preferred:

- Technologies used by PwC to implement and operate advanced cloud hosted collaboration services, and specifically Google G Suite;

- Operating global, highly available SaaS services;

- ITSM systems;

- User provisioning models, tools and directory services

- Analytical skills for developing solutions.

Skills Preferred:

- Operating and administering Google G Suite and related services;
- Super administrator of a global Google G Suite service that respects all legal and security requirements;
- Implementing Google services in new communities that align with the service delivered to other member firms;
- Working collaboratively with service managers, the implementation teams, other technical team members and suppliers who support the service;
- Exercising due diligence when assessing operational risks and proposing technical solutions that will meet service manager expectations;
- Developing and maintaining technical and administrative processes, including supporting operations documentation;
- Developing and maintaining a current understanding of the technical architecture and designs associated with the firm’s cloud collaboration services and all relevant enabling technologies;
- Working with IBM Notes and Domino.


Internal firm services

In order to deliver a first-class service to our clients, we need first-class support internally. Internal firm services is a network of specialist support professionals and includes marketing, recruitment, human capital, finance, technology, learning and development, procurement, to name but a few. Each team plays a vital role in making sure we have all the right resources, services and technology across our business.

The skills we look for in future employees

All our people need to demonstrate the skills and behaviours that support us in delivering our business strategy. This is important to the work we do for our business, and our clients. These skills and behaviours make up our global leadership framework, ‘The PwC Professional’ and are made up of five core attributes; whole leadership, technical capabilities, business acumen, global acumen and relationships.

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We work in a changing world which offers great opportunities for people with diverse backgrounds and experiences. We seek to attract and employ the best people from the widest talent pool, as well as those who reflect the diverse nature of our society. And we aim to encourage a culture where people can be themselves and be valued for their strengths. Creating value through diversity is what makes us strong as a business and as an organisation with an increasingly agile workforce, we're open to flexible working arrangements where appropriate.

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