IT Sourcing and Operating Model Specialist
Who we are looking for
PwC’s Technology Consulting Practice is looking to recruit IT Sourcing and Operating Model Specialists at the
Senior Associate grade.
PwC is looking to significantly grow its Technology practice and within this its capability in this area. The IT Sourcing
and Operating Model Specialist will be instrumental in selling and delivering client work and will provide a critical role
to these growth plans.
PwC currently provides services across the full IT Sourcing lifecycle to a variety of clients across a number of
sectors. Demand for these services are growing as organisations look to align their future ICT capability and supply
chain to the changing needs of their business. The role will be client facing, providing independent and expert IT
Operating Model and Sourcing advice to support programmes and projects initially in the public sector, however
experience of delivering these engagements in the private and financial services sectors will be welcome and
candidates could work across all three sector areas.
PwC’s IT Sourcing and Operating Model Specialists are trusted individuals that leverage the firm’s brand values and
positioning as the leading advisory firm and the successful candidate will be one who can skilfully bridge the worlds
of business and technology and build sustainable relationships with clients based on the quality of their work.
About the role
Our client base includes both public and private sector clients and the team focuses on providing services across the
full IT Sourcing lifecycle from strategy through to implementation.
The role reports to a Partner and will provide the individual with significant development opportunities that arise
through working in a high growth area in an expanding team.
The following skills and experience are relevant to this role:
Candidates should demonstrate skills and experience in one or more of the following:
Supporting development of target operating models and roadmaps for IT functions (including process, people, technology design for the future state)
Working with senior team members to develop IT Sourcing strategies for clients (including reviewing their existing business and IT capabilities, identifying the future IT capabilities and services required,determining whether these should be provided internally or insourced/outsourced, defining appropriate commercial arrangements for any future IT supplier arrangements and determining the most appropriate sourcing route to acquire such capabilities)
Developing IT service requirements, service levels and other key contractual documentation that is required for a future IT supplier arrangement
Facilitating the development of transition plans that include both client and future supplier obligations and then supporting transition activities
Delivering and supporting sales of work of this type
Setting up delivery programmes to implement these types of solutions including any governance and control frameworks required
Desirable Experience and Skills
Developing robust business cases to support any IT operating model change, Sourcing and/or IT transformation project
Performing ongoing reviews and benchmark exercises of existing client contracts as part of ongoing performance reviews and service improvement initiatives
General knowledge of the IT supplier market, the key players and their strengths and weaknessesand the ability to relate these capabilities to client challenges and communicate this effectively
An ability to advise and interact with clients and experience of working in multi-disciplinary teams
Strong business acumen – with awareness of the current business environment and the challenges it presents to organisations
Experience in one or more sectors (preferably public sector and also Financial Services, Consumer Products, Pharmaceutical, Utilities, Media and Entertainment) which would enable the consultant to engage credibly with clients in that sector
Proactive approach and able to influence and drive the decision processes associated with major IT projects
Supporting transition/project delivery to enable the client to move to the future IT state
Formal qualifications such as ITIL, TOGAF and/or CIPS would be of benefit