People Analytics & Insights Manager, London
The PwC People and Organisation Services practice works with clients who strive to make their people a sustainable source of competitive advantage. Our strategy is built on our own belief in developing our people to be creative and effective team players committed to outstanding client service.
Our Human Resource Services practice brings together all of the professionals working in the human resource service arena - tax, benefits, retirement, communications, financial planning, international assignment, equity, culture and change, compensation, strategy, regulatory, legal, and process management - affording our clients an unmatched breadth and depth of expertise, both locally and globally.
Saratoga, part of PricewaterhouseCoopers' People analytics practice, is a recognised market leader in people performance benchmarking, measurement and HR best practice. We boast a client list including a wide range of major global blue-chip companies, European multinationals, and UK public and private sector organisations.
We bring the ability to take fresh perspectives, to think differently, and to develop and implement new and value adding solutions. We work in close relationships with clients to offer practical, multi-disciplined approaches to the increasingly complex challenges facing businesses. One of the main challenges is to create environments in which their people can work most effectively.
We are recruiting several Manager level candidates who will carry out a range of tasks from leading benchmarking assignments and analysing data to working along side our clients by building strong relationships with HR representatives.
You will be part of a specialised team who provide a unique service to our clients in terms of People analytics, measurement and benchmarking.
Essential competencies include:
Degree in an Mathematics, Statistics, business or HR related subject
Sound numerical skills proven through your academic record or previous work experience
Strong analytical skills - ability to manipulate and assimilate data and draw relevant conclusions
Proven logic and reasoning skills - balancing numerical analysis with the ability to reason
Good presentation skills, both oral and written
Ability to multi-task and prioritise workloads
Ability to work both alone and in a team, under pressure and with a sense of humour
Good working knowledge of analytical tools especially MS Excel, Tableau
Good client management skills through face-to-face contact as well as over the telephone
Knowledge of the HR Field would be beneficial
Responsibilities will vary by role, but will include an element of:
Managing client projects
Responsible for the day to day aspects of the delivery of the client services model
Responsible for the leading the cleansing and analysis of client data
Responsible for writing client feedback reports including interpretation of results, recommendations for action and supporting Senior Account Managers and Account Directors at feedback sessions
Responsible as a member of a team of Account Managers/Analysts for providing both metric and qualitative analysis to clients
Supporting Senior Account Managers on maintaining high quality relationships with clients by providing timely advice, guidance and feedback to clients
Working closely with Account Directors to identify client development opportunities
Responsible with Account Directors for achieving business growth targets
Contribute ideas to new product development and product extensions
Maintaining a close relationship with the New Business Development team to identify new client opportunities
Participate in thought leadership groups and research and development activity as appropriate
Supporting Senior Account Managers and Account Directors in resolving contractual issues with clients
Responsible for initiating requests for risk management processes on prospective client work