Technology Operations Manager - Technology Risk
About the role
You’ll manage technology risk and control engagements for a range of our FTSE 100 clients. An experienced Technology specialist, you’ll manage teams, build relationships with senior internal stakeholders and manage and develop relationships with existing and prospective clients.
About the team
You’ll be an integral member of PwC’s Risk Assurance practice. We help clients to identify, measure and manage their risks more effectively. We offer knowledge and expertise in areas including technology audit, IT operations, strategy & transformation, digital integration, data & analytics, commercial assurance, cyber security, performance assurance, treasury and external and internal audit.
You’ll work in our industry leading, London Top-Tier (LTT) team. Our LTT business unit provides services to a wide range of FTSE 100 clients from both the public and private sectors.
Manage engagement teams, including being responsible for quality of outputs & achieving engagement profitability targets
Taking an active role in people management, plus coaching and developing your peoples’ skills
Managing key client relationships, for example Internal Audit Directors and Heads of Technology Audit
Supporting clients in developing their annual technology audit plans and planning individual audits
Working with our wider Internal Audit practice and other business units to deliver a coherent Internal Audit service to our clients
Developing existing client relationships and winning new work, including working on proposals and being activity involved in client pitches
Essential skills, qualifications and experience:
Experience working in a technology audit, technology risk or technology compliance role, as either as part of an in-house technology team or at another professional services firm
Experience working for large companies/clients, ideally FTSE100 companies or Government agencies
Strong knowledge of IT processes, best practice frameworks, technology systems and infrastructure, e.g. ITIL, COBIT, applications, operating systems, databases
Experience of leading, managing and developing teams and individuals
Strong report writing, presentation and facilitation skills
A relevant Technology Audit or IT qualification, e.g. CISA, CISM, CISSP, CIA
Desirable skills, qualifications and experience:
Functional expertise in enterprise applications, e.g. ERP, CRM, Billing or other operating systems
Deeper subject matter expertise in specific IT operational areas such as Cyber Security, IT Resilience
Expertise in emerging technology, data and analytics