Senior Resource Manager: Consulting
About the team
To enable us to deliver our strategy, we are seeking Senior Managers or Assistant Directors from various industries who have experience:
Leading, coaching and mentoring a team to deliver outcomes in a fast paced and changing environment
Influencing and collaborating with key stakeholders to ensure the RM team is considered a strategic partner with the business
Identifying opportunities to improve profitability through resource optimisation strategies and techniques
Utilising management information to provide insightful and commercially robust solutions to the business
About the role
PwC's Resource Management (RM) team is a centralised function which supports the firm in being more agile and providing the right people on the right projects at the right time. This is an exciting time for Resource Management as we build on the professionalism of our people and work closely with the business to develop and implement PwC business and people strategy.
This role will be based in London and will have 2-4 direct reports. You will have strategic and operational oversight of the deployment for c800 consultants in one of Consulting’s 3 Clusters – Financial Services, Private Sector or Government & Healthcare Industries.
You will report directly to the Consulitng Head of RM, and work in partnership with the Cluster RM Workforce Architect. Your key Conslting stakeholders will be the Capability Group Leaders, Cluster Chair and Cluster Chief of Staff
The key responsibilities of this role
Work closely with key stakeholders to develop and deliver the resourcing strategy and in year resource plans
Be proactive in resolving or offering solutions to resolve supply and demand challenges of deployment both at the transactional and operational levels
Optimise the allocation of work and deployment of cluster staff to maximise utilisation and profitability, in conjunction with personal development plans and wellbeing.
Optimise the allocation of work and deployment of staff both within the Cluster and for Consulting as a whole.
Utilise Management Information to bring insight for your business function by identifying trends and key risks including hot and cold skills, requirement for alternative delivery models and contingent worlkforce.
Actively manage capacity and reduce utilisation leakage.
Engage with a wide range of stakeholders to understand their priorities and develop strategies for execution by your team
Ensure issues are escalated for resolution in a timely manner
Work in close partnership with other key functions to ensure you are delivering in line with the firm’s wider strategy
Promote the use of key resourcing systems to enable effective and efficient resourcing
Manage the supply team to deliver operational efficient and value adding service
Share knowledge and best practice with your teams to upskill and provide the best possible service to the firm
Coach and develop members of your team and lead by example
Essential skills and experience
Deployment and Manpower Planning
Accountable to the business for all deployment and planning
Responsible for Setting and driving the direction for the resourcing team
Monitoring progress regularly against goals and objectives
Providing a strategic focus on deployment and workforce utilisation
Driving change and project management initiatives
Knowledge and Skills:
Relationship Skills including communicating and Influencing
Develop and sustain long term relationships with key stakeholders
Promote One RM as an integral partner, driving the success of the business
Strategy and Change Management
Shaping and driving the firm’s agenda in One RM
Demonstrating agile thinking and innovative problem solving
Leading on the identification, design and implementation of change, managing risks and working with stakeholders to drive initiatives in line with strategy
Anticipating the issues and concerns of the stakeholders and providing strategic advice and support
Providing long term and sustainable solutions to the business
Commercial Acumen and Financial Management
Asking the big questions of the business and looking more broadly for solutions across lines of service and
Removing obstacles to create opportunities to help deliver our strategic objectives.
Utilising information effectively to lead organizational thinking
Challenging, sharing and connecting across the business
Monitoring trends and developments and sharing this among the team and peers
Team and Personal Development
Empowering and delegating to your team to develop their skills
Shaping and driving team and personal objectives in line with the wider RM strategy
Disseminating and sharing relevant business and industry information with your team
Role Modelling appropriate coaching behaviours
Leading on the recruitment activities for your team