Job description

Head of Workforce Technology - Perm - London

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Line of service
Internal Firm Services
Senior Manager/Associate Director
Internal Firm Services - Human Resources
Human resources
Position type
Full Time
Job ID

Job description

The size, shape and construct of our workforce is changing rapidly in light of automation, tech disruption, changes in our geopolitical landscape and regulatory practices. How we compete for talent against these mega trends is critical to the success of our business. “Talent” no longer means the same as it did 10 years ago and how we attract and deploy our people will be very different. In order to remain competitive we need to embrace new digital platforms and consider the effective use AI in our attraction, assessment and work allocation processes.
This role has significant impact on the ability of the firm to remain progressive in the area of sourcing and resource management. Working in close collaboration with the Recruitment and Resource Management Teams to ensure we embrace new and leading edge technology systems to attract and deploy increasingly diverse talent.
This is an exciting new role for our function and as such you will have the opportunity to shape the role and your team

  • Lead and execute a vision and strategy for the technology landscape that supports our workforce transformation - ensuring we can compete for scarce and diverse talent in a digital age

  • Lead strategic initiatives to evolve our sourcing and resourcing tech operating model

  • Lead and manage the engagements and partnerships with vendors and internal stakeholders

  • Responsible for governance and programme management

  • Responsibility for risk and quality, compliance and the effective commercial negotiation for the implementation for all new technologies

  • Responsible for the successful implementation and communication strategy of all new workforce systems

  • Constantly monitor the market for new workforce relevant technology innovations and oversee a continuous cycle of explorations and experimentation.

  • Drive engagement and energy for workforce IT strategy and transformation

  • Responsible for the successful adoption of new technology and the implementation of training and development

Essential skills needed for the role:
  • Degree and possibly masters degree

  • Significant years experience of working at a similar level in FTSE, Tech house or professional services firm

  • Expert knowledge of attraction, recruitment and deployment.

  • Expert knowledge of workforce technologies.

  • Excellent ability to influence and drive change through a large, complex and highly regulated organisation.

  • Evaluation of new and emerging tech solutions, lead discussions with third party suppliers, regularly consult UK and global tech leaders and present recommendations to EB, CME, LoS leaders

  • Strong leadership and team management experience


Internal firm services

In order to deliver a first-class service to our clients, we need first-class support internally. Internal firm services is a network of specialist support professionals and includes marketing, recruitment, human capital, finance, technology, learning and development, procurement, to name but a few. Each team plays a vital role in making sure we have all the right resources, services and technology across our business.

The skills we look for in future employees

All our people need to demonstrate the skills and behaviours that support us in delivering our business strategy. This is important to the work we do for our business, and our clients. These skills and behaviours make up our global leadership framework, ‘The PwC Professional’ and are made up of five core attributes; whole leadership, technical capabilities, business acumen, global acumen and relationships.

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We work in a changing world which offers great opportunities for people with diverse backgrounds and experiences. We seek to attract and employ the best people from the widest talent pool, as well as those who reflect the diverse nature of our society. And we aim to encourage a culture where people can be themselves and be valued for their strengths. Creating value through diversity is what makes us strong as a business and as an organisation with an increasingly agile workforce, we're open to flexible working arrangements where appropriate.

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