Master Data Management System Integration Project Manager - FTC
Global Information (GI) is a trusted information broker to the PwC Network of Firms. As part of GI the Client Information Team is responsible for providing cross border client information and analysis to a wide range of business leaders and their teams as well as managing the Global Data Warehouse (GDW), Global Client Portal (GCP) and global Master Data Management system (SOURCE MDM). It is the MDM system area that is the subject of this role description.
The MDM Integration Project Manager shall have in experience of day-to-day management of projects and operational activities related to complex systems, including understanding the data, design, development, testing, implementation and enhancement of project management and operational processes. The role holder will oversee the daily project management tasks internally and with the integrating partners, following a defined project plan, on-boarding approach implementation criteria. The role holder will have a defined portfolio of tasks and integrating partner responsibility. The role holder shall work directly with the Source MDM Integration Lead, GI Source MDM On-boarding team, PwC IT On-boarding team, business and technical operational teams and integrating partners project teams.
Source system integration project management
Engage with the integration partners to define the integration scope, provide a detailed walkthrough, stakeholder sign off on commitment to project
Responsible day to day project management of the system integration milestones, testing, documentation, communication, training.
Develop and maintain a culture of continued customer support and dedicated relationship management for the portfolio of integrated systems.
Deliver timely leadership performance and progress reports across the portfolio of integrated systems.
Responsible for the documentation and processes defined in the integration milestones and GI internal procedures for the portfolio of services and/or integration partners.
Supporting the transition activities to Operations ensuring the Operational acceptance criteria is met and provide on-going support during the warranty periods.
Provide support to the GI MDM and Contact 2 Cash (C2C) teams with respect to any integration and on-boarding activities as defined and agreed on an on-going basis with the team leads.
Responsible for addressing and supporting all DQ matters with each of the integration partners for the duration of the on-boarding activities.
A high level of Project management, change management and systems process knowledge
Three to five years relevant systems operational experience
Strong data analysis skills
The role holder will have a degree of autonomy so will need to be a confident decision-maker and escalator.
Excellent interpersonal and presentation skills with ability to network and interact at the highest levels across the network. Credibility and skills to influence and persuade where necessary.
High level of commitment, energy and enthusiasm
Team working skills - work as part of a busy team serving a wide range of customers to strict deadlines