Client Executive - 12 Month FTC
We currently have an exciting role for an individual with project management experience and strong administration skills to join our team as a Client Executive. This is a great opportunity for a commercial professional looking to develop their career in client relationship management within a leading professional services firm.
Offering an excellent opportunity for progression, personal development and exposure to a wide range of senior stakeholders with extensive market experience, this is a varied role, in which you will have responsibility for the provision of a broad range of client administration duties to specifically allocated client teams.
As such, candidates applying for this role will need to possess market knowledge and interest, strong inter-personal skills, a drive for self-improvement and a passion for excellent customer service.
Working closely with the account management team, the Client Executive assists in the efficient and smooth delivery of a variety of different projects and engagements, fulfilling project specific briefs alongside standard day to day activities.
Acting as a central hub and repository of account information, the Client Executive is the first point of contact for a broad account service team and, as such, helps set a professional and driven tone for the overall approach of the team.
Opportunity for working from home? (No)
Amount of time client based (%) 5% (account dependent)
Opportunity for job sharing? (No)
Need to travel/overnight stays away from home (No/%)
Opportunity for flexible working (hours)? (Yes)
Amount of time PwC office based (%) 90%
The following skills are required for this role:
Supporting the Account Manager to complete an account strategy/plan
Support to major proposals processes including gathering of key material, reviewing proposal documents and helping the team manage timelines
Take ownership of MI reporting and tailoring of MI for account team. Analyse data, highlight and explain areas of concern etc.
Creation and maintenance of relationship maps, Org Charts of our client’s key people
Core team meeting support including preparation of agendas for internal and external meetings, minutes and actions & logistics.
Ensure meetings take place and all meeting agendas are being planned.
Develop, maintain pipeline/opportunity tracker.
CRM Management /maintenance/reporting
Proven experience of working within an office environment.
Excellent written and verbal communication skills, interpersonal skills, organizational and time management skills
Project management experience in a professional environment
Confidence and ability to interact at all levels from Associate through to Partner.
Experience dealing with clients and providing high levels of customer service
Regular and proficient use of MS Office.
Organised approach to performing tasks and prioritising work where there are conflicting time demands.
Good communication and listening skills to ensure that tasks are clearly understood and any queries to or from the client team are efficiently dealt with.
Ability to work effectively under pressure.
Attention to detail
Previous experience working in business development and/or in account management